Printer Troubleshooting

Ninety percent of the Printer problems are rectified by a non-technical person. Because most of the time the problem is not because of the electronics inside the Printer. Instead most of the fault reported about the printer is due to some mechanical fault in the printer cable. It could also be due to printer not being setup properly. It could be due to some problem in the Software. (troubleshooting)

Troubleshooting Dot-Matrix Printer

Print Quality Poor

-Ribbon Worn Out or Damaged
-Print Head Too Close to the Platen
-Ribbon drive Assembly Faulty
-Print head is faulty

No Power to Printer

Fuse has Blown
-Faulty Power On-Off Switch
-Internal Power Supply has failed
-Main Logic Board is Shutting Down the Power Supply

Power OK but No Printing

Printer Cable Not Installed Properly
Printer Cable is Faulty
No Paper or Paper Installed Properly
Printer Port Connection at PC is Faulty
Self Test is OK and PC Printer Port is OK

Grinding Noises

Obstruction Along Paper Path
Ribbon Drive Assembly Faulty
Ribbon Carriage Assembly Dirty
Gear Train Assembly Worn Out or Damaged

Paper Jamming/Misfeeding

Paper Quality Poor
Obstruction Along Paper Path
Sensors Faulty
Tractors Worn Out
Main Logic Board is Faulty

Troubleshooting InkJet Printers

Print Quality Poor

-Ink Cartridge Empty or Faulty
Print Head Faulty
Purge Unit Assembly Faulty
Printer Requires Service
Printer Operation Out of Sync

No Power to Printer

-Fuse has Blown
-Faulty Power On-Off Switch
-Internal Power Supply has Failed
AC Power Supply has Failed
Main Logic Board is Shutting Down the Power Supply

Power OK but No Printing

Printer Cable not Installed Properly
Printer Cable is Faulty
No Paper or Paper Not Installed Properly
Printer Port Connection at PC is Faulty
-Self Test is OK and PC Printer Port is OK

Grinding Noise

Obstruction Along Paper Path
Purge Unit Assembly Faulty
Gear Train Assembly Worn Out or Damaged
Printer Operation out of Sync

Paper Jamming/Misfeeding

Paper Quality Poor
Obstruction Along Paper Path
-Sensor Faulty
Main Logic Board is Faulty

Troubleshooting Laser Printers

Print Quality Poor

Toner Cartridge Faulty
Drum unit Faulty
Transfer Corona Assembly Faulty
-Fuser Unit Assembly Faulty
High Voltage Power Supply Faulty
Laser Scanner Unit Assembly & Optical Fiber Cable

No Power to Printer

-Fuse Has Blown
-Faulty Power On-Off Switch
AC Power has Supply hs Failed
PCA Interface/Main Logic board is Shutting Down the Power Supply
DC Controller os Shutting Down the Power Supply
DC Power Supply is Faulty

Power OK But No Printing

Printer Cable is Not Installed Properly
Printer Cable is Faulty
No Paper or Paper not Installed Properly
Printer Port Connection at PC is Faulty
-Self Test is OK and PC Printer Port is OK

Grinding Noises

Obstruction Along Paper Path
Gear Train Assembly Worn Out or Damaged
-Toner Cartridge is Faulty Main Motor Faulty
-Fuser Unit Assembly Faulty
Cooling Fans

Paper Jamming / Misfeeding

Paper Quality Poor
Obstruction Along Paper Path
-Toner cartridge is Faulty
-Fuser Unit Assembly Faulty
-Sensor Faulty
Paper Output Delivery Assembly Faulty
Paper Registration Assembly Faulty
Clutch Drive Assembly Faulty
Paper Delivery Assembly Faulty

Fuser Malfunction

-Fuser Unit Assembly Faulty
AC Power Supply Faulty
DC Controller Faulty

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